Frequently Asked Questions
Please read our FAQ before sending us a message.
No. you can order by phone or e-mail, we will issue a proforma invoice. Once payment is made, we will despatch the goods.
Request for an “account opening form”, once completed and returned, we will undertake a credit check and contact your referees before opening an account. Your first three orders will be on a proforma basis.
For small orders one week for larger orders over (1000 litres IBC’S) two weeks.
We are specialist cleaning chemical manufacturer. We can tailor make products for your specific needs or try to resource the products for you.
We request payments 30 days from date of invoice.
We can export to anywhere in the world. We use experienced freight forwarders and cost insurance freight will be itemised.
This scenario is highly unlikely, if goods are damaged, we do apologise. Please contact us immediately so that we can send you fresh products. If you received goods by haulier, we may ask you to take some pictures of damaged goods and send it to us.